SHIPPING AND RETURNS
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Order preparation
All products are made to order, so we take 2-4 working days to prepare your order.
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Order delivery
In Lithuania: 1-3 working days, we send parcels by Omniva post machine
In Europe: 10-12 working days, we send parcels by Lithuanian Post
Outside of Europe: 15-25 working days, we send parcels by Lithuanian Post
Buyers are responsible for all customs fees. We are also not responsible for late shipments due to customs delays.
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Order return
If you would like to return a purchased item, simply send us an email. email to info@mysunnyone.com. Please include your order number and reason for return. We will gladly accept unworn, unwashed or otherwise unaltered items with original tags attached. In order to receive a full refund, the shipment must be sent within 14 days of receiving the item.
Please note that all final sale items and custom sizes are non-refundable and non-exchangeable.Buyer is responsible for shipping costs when returning an order.
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Individual order
By choosing this service, you can create a unique garment that will be one-of-a-kind and one-of-a-kind.
Perfect fit: The garment will be tailored to your desired length. We can shorten or lengthen your chosen pants, shorts or dress.
Unique design: You will be able to choose any pattern you like and customize it to your needs.
Wide selection of colors: You can choose the color you like best from a wide range of colors.
Important to know:
Custom orders are non-refundable. This is because each garment is custom made and unique. Therefore, it is very important to carefully consider your choice and be sure that you want exactly the garment.